SharePoint 2016: SharePoint Preparation Tool Download Error

SharePoint 2019 Preparation Tool Download Error

In this post, we are gonna fixing the SharePoint Preparation Tool Download Error in SharePoint 2016 and SharePoint 2019.

There was an error during installation, the tool was unable to download, Please check your internet connection.

there was and error during the installation in SharePoint 2016

You might also like to read Windows Server AppFabric is not correctly configured in SharePoint 2016.


SharePoint Preparation Tool Download Error

Although I have an Internet connection to install the SharePoint 2016 prerequisites using SharePoint 2016 Preparation Tool, I got a download error!

there was and error during the installation in SharePoint 2016

Cause: SharePoint 2016 Preparation Tool Download Error

The “SharePoint 2016 Preparation Tool Download Error” might occur in case of :

  1. The Proxy setting is not configured properly in the Internet Explorer Settings.
  2. The file download option is not enabled in the Internet Explorer settings.
  3. The IE Enhanced Security Configuration is set to On.

Check also: Your current security settings do not allow this file to be downloaded in Internet Explorer.


Fix: SharePoint 2019 Preparation Tool Download Error

In this section, we’ll adjust the internet connection settings on the SharePoint Server to be able to download the SharePoint prerequisites using SharePoint Preparation Tool by doing the following:

  1. Enable Proxy in Internet Explorer.
  2. Enable File Download in Intent Explorer.
  3. Turn Off the IE Enhanced Security Configuration.
  4. Running the SharePoint Preparation Tool in the correct way.

Enable Proxy in Internet Explorer

In case, your organization is using a Proxy, so you should make sure that you have configured the proxy setting in Internet Explorer correctly by doing the following:

  • Open Internet Explorer.
  • Go to Tool > Internet Options > Connections.
  • Click on “LAN Settings” button.
  • Below the “Proxy Server” group, Set the Proxy Setting.
Enable Proxy Setting in Internet Explorer

Enable File Download in Intent Explorer

  • Open Internet Explorer.
  • Go to Tool > Internet Options.
  • Click on the “Security” tab.
  • In “Internet Zone“, Click on “Custom Level” button.
Security Setting in Internet Explorer
  • Scroll down to the “Downloads” category.
  • Make share that the “File Download” is set to “Enable“.
Enable File Download in Internet Explorer

Check also,This web browser either does not support JavaScript or scripts are being blocked


Turn Off the IE Enhanced Security Configuration

If the above steps don’t helped to download the files required by the SharePoint Preparation tool, so you should try to temporarily disable the IE Enhanced Security Configuration as the following:

  • Open Server Manager > Local Server.
Server Manager - Local Server - Windows Server 2016
  • In the right side, Click on the “On” besides the ”
    IE Enhanced Security Configuration“.
IE Enhanced Security Configuration
  • Set it to “Off” as shown below:
Turn off IE Enhanced Security Configuration
  • Click “OK” to close the “IE Enhanced Security Configuration
SharePoint 2016: SharePoint Preparation Tool Download Error

Run the SharePoint Preparation Tool

  • Close the current SharePoint Preparation tool window (don’t click retry button).
  • Start the SharePoint 2019 Preparation tool
  • The SharePoint 2016 Preparation Tool should be working now.
download error microsoft sql server 2012 native client
Download Windows Server AppFabric in SharePoint 2016
SharePoint Prepration tool is completed successfully

The tool was unable to download Windows Server AppFabric

If you have followed the above steps and you still can’t download windows server AppFabric using the SharePoint Preparation tool, so in this case, you should try to download and configure Windows Server AppFabric manually as mentioned at Windows Server AppFabric is not correctly configured In SharePoint 2016 / 2013.


Conclusion

In this post, we have solved the SharePoint Preparation Tool Download Error in SharePoint 2016 and SharePoint 2019 by adjusting the internet connection settings on the SharePoint Server as the following:

  1. Enabling the Proxy setting in Internet Explorer.
  2. Enabling the File Download in Intent Explorer Settings.
  3. Turn Off the IE Enhanced Security Configuration in Windows Server.
Applied To
  • SharePoint 2019.
  • SharePoint 2016.
  • SharePoint 2013.
  • SharePoint 2010.
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